About Us

About TicketX

TicketX is a secondary ticket resale platform founded in July 2023. Our Japanese counterpart, TicketJam, is Asia's largest secondary ticket marketplace that has been operating since 2017. We are new to the US market but are ready to leverage our extensive experience in the ticketing industry to deliver cheap tickets with the best experience!

Why use TicketX?

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Lowest Buyer Fee

Unlike other platforms, TicketX doesn't use dynamic pricing to mark up ticket prices by 45%. Rather, no matter the performer, venue, or time of purchase, TicketX only charges buyers an industry-low fee of 20%.

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Upfront Buyer Fee

On TicketX, buyers can trust that they pay what they see. You won't be surprised by late-minute additional fees, such as an "order processing fee."

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0% Seller Commissions

We remove the burden sellers have due to ticket listing fees and commission fees. Our 0% policy alleviates the pressure on sellers to set their prices unnecessarily high, ultimately benefitting buyers as well.

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100% Refund Policy

We offer a full refund if your event has been canceled and not rescheduled. We also guarantee a full refund if you do not receive your tickets by the time of the event.

Our Experience

Achievements we have accomplished with TicketJam

Over 2 million active users

Best reviewed Outstanding user experience

Keep resale ticket prices lower than official tickets

Also supports official ticketing with TicketJam Direct

A variety of payment methods (credit card, convenience store payment, Apple Pay, payment with sales profits or points)

Guaranteed compensation with our premium insurance option

Join us

As a growing company, TicketX is always looking for talented workers who share a passion for delivering entertainment to people. Join our team today and help more people enrich their lives with live events.

See current job openings