Additional Terms for Sellers

TicketX US, inc. (hereinafter referred to as "our company"), in the services provided by our company (hereinafter collectively referred to as "this service") provided by our company. As a social responsibility to strive to protect information, in order to continue to aim to be a reliable company, we have established a policy on the handling of personal information and strive to properly manage, use, and protect important personal information. The Company establishes the following privacy policy (hereinafter referred to as "this policy") regarding the handling of personal information of users of this service.

Article 1 (Definition of Personal Information)

In this policy, personal information is information about an individual user of this service, and information that can identify a specific individual by name, date of birth, and other descriptions contained in the information (other information (Including those that can be easily collated with other personal information, thereby identifying a specific individual.) For example, this includes e-mail addresses, user IDs, passwords, credit card information, etc. used in connection with specific users.

Article 2 (Acquisition of personal information, etc.)

The Company shall acquire personal information properly and shall not acquire it by deception or other wrongful means. In addition, users of this service shall agree to the acquisition of the following information.

(1) Facebook information

The Service may automatically collect personal information from your Facebook account when you register for or connect to the Service. Personal information to be collected includes the user name registered on Facebook, name, gender, age, email address, profile picture, and other information published by users (date of birth, place of residence, blood type, hobbies/interests, information of friends, etc.). Once you register your profile information with this service, you will be able to use this service from other devices in the future. In addition to personal information automatically collected from Facebook accounts, only information requested by users from their own Facebook accounts can be captured and reflected in the user's Service profile. Users can edit their profile information at any time on the setting screen of this service.

(2) Cookies

A cookie is a function that records the information that a user browses this service on the user's terminal (computer, smartphone, etc.). We may use cookies to provide better services to our users. As a result, the Company can obtain historical information such as the pages visited and the number of visits to other websites on the terminal on which the User is using the Service. Users who do not wish to accept cookies can change their browser settings. However, please note that if you disable cookies, you may not be able to use some functions of this service.

(3) Other information

We may automatically collect information such as the type of browser you are using, your IP address, and the URL of the website you visited before moving to the website that provides this service. We analyze the user's environment and use this information to provide better services and to prevent fraudulent acts that interfere with normal service provision.

Article 3 (Purpose of use of personal information)

We will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the user's consent. When using personal information, we will specify the purpose of use as much as possible in advance in this policy and terms of use, and will publish and collect it. In addition, we will handle personal information according to the announced purpose of use.

Article 4 (Change in Purpose of Use of Personal Information)

We may change personal information to the extent that it is reasonably recognized that it is relevant to the purpose of use before the change, and we will notify users or announce it when we change it.

Article 5 (Security Management of Personal Information)

We will provide necessary and appropriate supervision to our employees so that personal information can be safely managed against risks such as loss, destruction, falsification and leakage of personal information. In addition, when outsourcing all or part of the handling of personal information, the Company will conduct necessary and appropriate supervision to ensure the safety management of personal information at the outsourcee.

Article 6 (Third Party Provision)

In principle, the Company will not provide a user's personal information to a third party without the user's consent. However, in the following cases, it may be provided to a third party, and the user agrees in advance.

  1. When expressly stated in the terms of use of this service
  2. If it does not violate relevant laws and regulations
  3. When entrusting all or part of the handling of personal information within the scope necessary to achieve the purpose of use
  4. When personal information is provided to a corporation or individual that has taken over due to business succession due to a merger or other reasons

Article 7 (Disclosure of Personal Information)

When a user requests disclosure of personal information based on the provisions of the Personal Information Protection Law, after confirming that the request is from the user himself/herself, we will disclose it to the user without delay. (If the personal information does not exist, we will notify you to that effect). However, this does not apply if the Company is not obligated to disclose it under the Personal Information Protection Law or other laws and regulations. Please note that we charge a fee (1,500 yen per case) for the disclosure of personal information.

Article 8 (Correction, etc. of Personal Information)

If the user requests correction, addition, or deletion of the content (hereinafter referred to as "correction, etc.") based on the provisions of the Personal Information Protection Law, the Company will After confirming that the request is from the user himself/herself, we will conduct necessary investigation without delay within the scope necessary to achieve the purpose of use, and based on the results, correct the content of personal information, etc. will be notified to the user (when it is decided not to make corrections, etc., the user will be notified to that effect). However, this does not apply if the Company is not obligated to make corrections, etc. under the Personal Information Protection Act or other laws and regulations.

Article 9 (Suspension of use of personal information, etc.)

The Company will not comply with the Personal Information Protection Law from the user for the reason that the user's personal information is being handled beyond the scope of the purpose of use that has been announced in advance or that it has been obtained by deception or other wrongful means. In the event that suspension or erasure of use (hereinafter referred to as "suspension of use, etc.") is requested pursuant to the provisions of paragraph 1 above, and it is found that there is a reason for the request, the user himself/herself may request After confirming that the personal information is I'll announce it). However, this does not apply if the Company is not obligated to suspend use, etc. under the Personal Information Protection Act or other laws and regulations.

Article 10 (link)

This service may contain links to external sites. We are not responsible for the handling of personal information on linked websites, so we recommend that you read each privacy policy when using each linked website.

Article 11 (Disclaimer)

The Company shall not be held responsible for the acquisition of personal information by a third party in the following cases.

  1. When the user himself/herself uses the functions of this service or other means to disclose personal information to other users, and the user can be identified.
  2. When a third party other than the user obtains information that can identify an individual (user ID, password, etc.) regardless of the function of this service

Article 12 (Continuous Improvement)

We will review the operational status of the handling of personal information from time to time and strive for continuous improvement, and we may change this policy as necessary.